Privacy, explained clearly.
This policy describes how Rise Health Guide handles information when you use this website or contact us.
Please do not send medical records, insurance identifiers, or other highly sensitive health information through our general contact channels.
Information we collect
We may collect information you choose to provide, such as your name, email address, phone number, service interest, newsletter preference, and the content of a general enquiry.
Basic technical information may also be generated when a website is used, including browser type, device information, referring pages, and general interaction data. This site may use local browser storage to remember a newsletter preference.
How we use information
Information may be used to respond to enquiries, provide requested communications, improve website content, understand broad usage patterns, maintain security, and meet legal obligations.
We do not use a general website enquiry as a medical record, and submitting a message does not create a patient-provider relationship.
When information may be shared
We do not sell personal information. Information may be shared with service providers that support website operations, communications, security, or legal compliance. Those providers are expected to use information only for the work they perform.
We may also disclose information when required by law, to protect rights and safety, or as part of a business transition where lawful safeguards apply.
Your choices
You may choose not to provide optional information. You may also request access, correction, or deletion where applicable by emailing contact@risehealthguide.com.
Newsletter preferences can be changed through the unsubscribe page. Browser controls may also be used to manage local storage and similar technologies.
Security and retention
We use reasonable administrative and technical practices intended to protect information. No internet transmission or storage method can be guaranteed completely secure.
Information is kept only as long as reasonably needed for the purpose it was collected, legal compliance, dispute resolution, and security. Content intended for a general audience should not be submitted by minors without involvement from a parent or guardian.
Updates to this policy
We may revise this policy when our practices, services, or legal obligations change. The current version will be posted on this page.
Contact
Questions about privacy can be sent to contact@risehealthguide.com.